Techniques for Building Strong Customer Relationships Free Essays

Your first methodology to building a solid client relationship could be to make the most of each client cooperation. Don’t underestimate a solitary client. Every single cooperation with a client is a blessing and ought to be esteemed. We will compose a custom article test on Strategies for Building Strong Customer Relationships or on the other hand any comparative point just for you Request Now You can accomplish that by setting up a center gathering comprised of steadfast clients. A center gathering can be a crucial instrument to getting into the psyche of your clients and knowing their needs. Another methodology is to truly tune in to clients. Indeed, even grumblings can be a blessing whenever took care of appropriately and rapidly. Be accessible and open when clients have questions, concerns, or remarks. People consistently search for somebody to converse with or share their issues with, and in the event that you can listen more to your clients, you will wind up tying the bond between the client and your business. I think one about the most grounded techniques that are significant is manufacture a solid brand personality. Make it simple for your clients to distinguish your business or items amidst the group. Make a triumphant motto, labeled with a snappy logo and an extraordinary subject. In particular, make a particular guarantee and convey on that guarantee. One of my top choices is to compensate faithful clients as a technique. This is a point that can never be over underlined, in light of the fact that most organizations follow new clients while overlooking that the current clients should be dealt with. Presenting a steadfastness program is a powerful relationship advertising procedure. Making enduring connections assists with guaranteeing dependable clients and rehash deals. Nothing reinforces a bond more than thankfulness, and expressing gratitude toward clients for adhering to your image will go far to make them realize they are significant. A basic thank you bundle may be all your business needs to associate actually with your current clients. Clients need to realize that they are esteemed and acknowledged as a person. Indicating existing clients that worth and gratefulness urges them to allude their partners, companions, and others to your business. The most effective method to refer to Techniques for Building Strong Customer Relationships, Papers

Environmental Hazards Free Essays

Natural Hazards Environmental perils comprise of social, organic, physical, and substance dangers (Wright, Boorse, 2014). With a wide exhibit of different dangers in every classification there is bounty to browse and makes one marvel why we keep on making due among such huge numbers of potential perils. I will concentrate on one kind of danger from every class to show what dangers there are and an approach to battle the danger. We will compose a custom article test on Ecological Hazards or on the other hand any comparative subject just for you Request Now One case of a social risk is smoking which represents more than 400,000 passings every year (Wright, Boorse, 2014). Since smoking is a decision you have power over utilizing It or not. As we progress throughout everyday life and understand that a few decisions Ilke smoking, influence something beyond the smoker. Laws have become an integral factor to confine the entrance to cigarettes for minors just as where you can smoke. The site no-smoke. organization offers nitty gritty data on laws, groups, and guidelines set up to help lower and ideally kill smoking dangers later on. While smoking is constantly a decision some danger, for example, natural can't generally be evaded. As innovation advances we are better outfitted to manage microscopic organisms and infections. Notwithstanding these advances In medication and innovation, â€Å"pathogenic microbes, ungi, infections, protozoan, and worms keep on plagueing each society† (Wright, Boorse, 2014). One such issue liable for more than 3 million passings in 2008 alone Is intense respiratory diseases. † (Wright. Boorse, 2014) as per Christine DIMarla and Matthew Solan â€Å"the resistant arrangement of youngsters and more established grown-ups are more in danger of getting an intense respiratory Infection† (DIMarla Solan, 2012). They keep on saying that most contaminations are not treatable, yet anticipation as hand washing, covering your wheezes in your arm or tissue, and abstaining from contacting your face can be useful (DiMarla Solan, 2012). Some ecological risks cannot be controlled or forestalled and the best case of that comes In the type of physical dangers. Such perils come In the type of ‘natural disasters’ including: tropical storms, tornadoes, floods, backwoods fires, quakes, avalanches, and volcanic emissions (Wright, Boorse 2014). Instructions to refer to Environmental Hazards, Papers

Weekly Events at SIPA Muhammad Yunus COLUMBIA UNIVERSITY - SIPA Admissions Blog

Weekly Events at SIPA Muhammad Yunus COLUMBIA UNIVERSITY - SIPA Admissions Blog One thing that makes it fun be around SIPA is the constant stream of speakers that visit.   It is not uncommon to have the opportunity to attend 15-20 different events per week in our building or on campus.   It is easy to find out what is going on each week, all you need to do is to sign up for a weekly email that goes out with information about activities taking place each week.   Simply visit this site and enter your information. One highlight of last week was a talk by Muhammad Yunus, founder of the Grameen movement and 2006 Nobel Peace Prize recipient.   He is considered a pioneer in the field of microcredit, which provides micro loans to the poor to serve as a catalyst for improving their socioeconomic status. In Bangladesh today, Grameen Bank has nearly 1,100 branches, with over 12,000 staff members serving two million borrowers in 37,000 villages.   Yunus was born in 1940 in Chittagong, the third of fourteen children.   He was educated at Chittagong, and received a Fulbright Fellowship to pursue a Ph.D. in Economics at Vanderbilt University.   He has served on many committees and commissions dealing with population, health, banking, and international development.   He is the recipient of the World Food Prize, the Presidents Award of Bangladesh, and numerous other awards and distinctions. Picture Credit to Wikipedia

Essay about Everyday Use by Alice Walker - 713 Words

Everyday Use by Alice Walker â€Å"Everyday Use† by Alice Walker, is a story of a black family composed of a mother and her two daughters: Maggie and Dee. Walker does an excellent job illustrating her characters. There are all types of characters in this short story from round to static. Dee is a flat character, yet Walker uses Dee’s character to warn people of what might happen if they do not live properly. Walker describes Dee’s character as arrogant and selfish, and through Dee’s character one is allowed to perceive the wicked effect of an egotistical world. Dee is portrayed as a light-skinned black person who feels as though she is better than everyone else because her waist is small, her skin is light, she has a nice grade of†¦show more content†¦Dee does not truly value the heritage, and her interest in the quilts seem to reflect a cultural trend. This cultural trend becomes evident when the mother says, â€Å"I had offered Dee a quilt when she went away to college. Then she had told me they were old-fashioned, out of style†(Walker 96). We learned early in the story that Dee acquired a style at a young age, and she allowed the world around her to alter and manipulate that style. Dee believes she is more cultured than her family. She may have more knowledge about different cultures and religions that she learned in school, but she does not know as much about the family heritage as she thinks she does. For example, when Dee changes her name to â€Å"Wangero Leewanika Kemanjo† she destroys important links to her heritage that she will never understand. Her mother tries to explain to her that her name is significant because it belonged to particular beloved ones. However, Dee seems to reject the names of her ancestors, yet she is eager to seize their handmade goods. When Dee realizes she is not going obtain possession of the quilts, she storms out of the house without saying a word. It is apparent that the only reason for her visit is to get the family heirlooms, not to see the house, her mother, or Maggie. Maggie is illustrated as Dee’s foil. Dee is everything that Maggie cannot be externally. Maggie is implemented into the story to provide a greater emphasis onShow MoreRelatedEveryday Use By Alice Walker852 Words   |  4 Pagescomes or belongs to one by reason of birth. In â€Å"Everyday Use†, by Alice Walker, the theme of the story can be considered as the meaning of heritage or even the power of education. Alice Walker uses many symbols and motifs such as the following: quilts, education, knowledge, Asalamalakim, and the renaming of Dee. In the story, African heritage and knowledge takes a major role. The African heritage plays a major role in the story, â€Å"Everyday Use†. Alice Walker emphasizes the meaning of heritage by havingRead MoreEveryday Use By Alice Walker1372 Words   |  6 PagesEverday Use† research paper In â€Å"everyday Use,† Alice Walker tells a narrative of a mother’s frustrating relationship together with her two daughters. At this facet, â€Å",Everyday Use†, tells that how a mom little by little refuses the cursory values of her older, successful daughter at the aspect of the useful values of her younger, much less lucky daughter. On a deeper outlook, Alice Walker takes on the theme of heritage and its norms as it applies to African-Americans. Everday Use, is set insideRead MoreEveryday Use By Alice Walker1102 Words   |  5 Pagespoem â€Å"Aunt Jennifer’s Tigers† can be read similar to Alice Walker s short story Everyday Use† both are compared by the women’s ways of showing their strengths and how they identify their values, expressions and strength. Advertised in the general outlines of the plot, both literary themes talks of a quest for freedom, the characters identity and self-expression. Adrienne Rich â€Å"Aunt Jennifer’s Tigers† Alice Walker â€Å"Everyday Use† Comparison Paper Analyzing the two types of literatureRead MoreEveryday Use By Alice Walker1372 Words   |  6 Pagessociety as a whole, but more specifically in the African American Community. Alice Walker gives slight insight into   what being forced   to assimilate is like. She says in her short story Everyday Use: She will stand hopelessly in corners homely and ashamed of the burn scars down her arms and legs eyeing her sister with a mixture of envy and awe. Statements such as these are a regular occurrence in her works. Walker often speaks on the ever so disheartening topic of cultural assimilation and theRead MoreEveryday Use By Alice Walker996 Words   |  4 PagesIn the short story â€Å"Everyday Use† by Alice Walker, the author describes different ideas about one’s heritage. Culture and heritage is at the main point of the story â€Å"Everyday Use† by Alice Walker as symbolized by the quilt. The bond that Mother and Maggie share is brought by their common talent to make works of art like quilts. Dee does not have similar capacity because she does not appreciate manual labor nor believes in her heritage. The idea of pride in culture, heritage, and family is the mainRead MoreEveryday Use By Alice Walker1721 Words   |  7 PagesIn her short story â€Å"Everyday Use,† Alice Walker summarizes the representation of the beauty, the conflicts and struggles within African-American culture. â€Å"Everyday Use† focuses mainly between members of the Johnson family, consisting of a mother and her two daughters. One of the daughters Maggie, who was injured in a house fire and has living a shy life clinging to her mother for security. Her older sister is Dee, who grew up with a grace and natural beauty. â€Å"Dee is lighter than Maggie, with nicerRead MoreEveryday Use By Alice Walker1655 Words   |  7 PagesIn â€Å"everyday Use,† Alice Walker tells a narrative of a mother’s frustrating relationship together with her two dau ghters. At this facet, â€Å",Everyday Use†, tells that how a mom little by little refuses the cursory values of her older, successful daughter at the aspect of the useful values of her younger, much less lucky daughter. On a deeper outlook, Alice Walker takes on the theme of heritage and its norms as it applies to African-Americans. Everday Use, is set inside the late ,60s or mid ,70sRead MoreEveryday Use By Alice Walker1735 Words   |  7 Pages â€Å"Everyday Use† by Alice Walker and â€Å"Brownies† by ZZ Packer are two different short stories with different lessons but both talk about the topic of race. Both stories talks about the time in the 20th century when slavery just ended but racism are still active between African Americans and Caucasians. Walker described a story about a single African American mother who is waiting for her daughter to arrive from college. Packer described a story about these African American fourth graders who are inRead MoreEveryday Use By Alice Walker1111 Words   |  5 Pagestheir culture. Alice Walker highlights and distinguishes the dissimilarities and clichà © of country African American women with the actualities that make up their lives. Characterized by short, compound sentences, with long adjectives and use of literary elements, her style is eloquent co nversational and authentic. Alice Walker’s short story, Everyday Use is stylistic, ironic and narrates profound interpretation of unique views and approaches to African-American culture. Walker’s use of characterizationRead MoreEveryday Use By Alice Walker1725 Words   |  7 Pages17 April 2017 Everything is Not What it Seems Sometimes people forget that heritage has to do with truly understanding their past. Many often misrepresent it, especially the younger generations who just accept its presence. Alice Walker’s short story, â€Å"Everyday Use,† revolves around an African American family that consists of three women, who are very different from each other. The story begins with Maggie and Mama waiting in the yard for Dee, the main character, to visit from Augusta. Dee is

Think Again Climate Change, by Bill McKibben - 992 Words

It is clear that Earth as it now exists must be destroyed! It is impossible to live on Earth without human emissions of carbon dioxide, also known as CO2. Today in our society, the advancement of technology and increase in the industry productions is necessary for our life to function. It would be difficult for our world to stop completely, which could result in a great depression or even worse. The natural impact to Earth causes rise in sea level, stronger natural disasters, droughts, massive extinctions, temperature increase and etc. As long as the Earth’s climate continues to change dramatically, man-made carbon dioxide emission must be reduced with cooperation of other countries if we are to avert a global warming disaster. Decades ago, the theory of global warming was considered a conspiracy theory, with the lack of scientific evidence and the acceptance from society. However, in recent years, the controversy has become further familiarized by both scientific experts and the general society. The overall controversy, when arguing about global warming, is whether or not humans have any contribution to the issue. Substantially humans have different point of views to this issue because there is no real one solution to all agree on. In the article â€Å"Global Warming,† Veerabhadran Ramanathan states that â€Å"the most important environmental issue facing the world today† in understanding the impacts to earth is understanding carbon dioxide (2). For instance, there is a viewpointShow MoreRelatedGlobal Warming : An Inconvenient Truth1258 Words   |  6 Pagessuch as permafrost, climbs in temperature, extinction of species, drought, and fatigue to name a few. Four writers in five different art icles discussed the three topics of greenhouse gases, climate change, and causes of global warming. These writers are writer and scholar Bill McKibben in â€Å"Think Again: Climate Change† and â€Å"How Close to catastrophe†; William J. Broad, writer for the New York Times in â€Å"From a Rapt audience, a call to cool the hype†; writer for the Cleveland Plain Dealer, Kevin O’BrienRead MoreGlobal Warming : An Inconvenient Truth1258 Words   |  6 Pagessuch as permafrost, climbs in temperature, extinction of species, drought, and fatigue to name a few. Four writers in five different articles discussed the three topics of greenhouse gases, climate change, and causes of global warming. These writers are writer and scholar Bill McKibben in â€Å"Think Again: Climate Change† and â€Å"How Close to catastrophe†; William J. Broad, writer for the New York Times in â€Å"From a Rapt audience, a call to cool the hype†; writer for the Cleveland Plain Dealer, Kevin O’BrienRead MoreThe Debate over Global Warming1406 Words   |  6 PagesKnowing that this isn’t a threat that will peak in our life time or even the next generation’s causes political progression to move slowly. If we misinterpret the climate change now when it’s shifting more noticeably, the time available to effectively respond to the issue could end. In order to react appropriately to the world’s changing climate, we must educate members of society in the distinct knowledge that humans have direct influence on the warming of the planet. The fundamental disagreement whenRead More Solutions to preventing the spread of global warming and its affects1632 Words   |  7 Pagesâ€Å"The American flag has gone through changes over time; those changes have made an impact on our country and made it what it is today.† Our earth is like the American flag, it is constantly changing, and one issue that affects our earth is global warming. We now live in an industrialized world which is filled with many new technologies that provide goods and services to us, provide us with energy and electricity and transportation. These new technological advances have made our lives much easier toRead MoreReaching For Redemption : A Philosophy Of Nature2540 Words   |  11 Pagesnature. This movie is a representation of Global Warming and the drastic effects that it can have on this Earth. Although the movie might be greatly over-exaggerated, it is meant to stir the audience and conjure up emotions and feelings of wanting to change. I would never want to see the world come to that much turmoil, which is why there is an urgency to act now before we see our world destroyed. The paper will include my thoughts on the movie, other writer’s contributions of thoughts on the movieRead MoreEnd of Nature3093 Words   |  13 Pages 1 a) When Bill McKibben originally wrote this book in the late 1980s, the two observations were that we tell time badly and that our sense of scale is awry. 1 b) Nothing at all has changed, but actually gotten worse. It has increased by 15%. 1 c) Three pieces of evidence that support global warming is that sea levels will rise, warmer seasons and a lot more hurricanes will come. 1 d) Everything we do involves fossil fuels and in order to change it we would have to change the way we moveRead MoreHow I Started Community College2035 Words   |  9 Pageswould have to be college. I started community college feeling so behind, as a 24 year old with only a G.E.D., I knew that when I started I needed to go through with it. I thought that if I let myself mess this up I’d never have the courage to begin again. Once I was in school I never stopped, I attended summer courses and completed 10 terms straight before I earned my A.A.O.T. I can’t say that I feel anywhere near the end of my educational journey, and I hope I never do, but I did see community collegeRead MoreHbr When Your Core Business Is Dying74686 Words   |  299 Pagesbalancing the needs of e, producers and consum ers is as crucial as increa sing supply and curbin g demand. Only then wil l the world enjoy energy peace-of-mind. Succeeding in securing energy for everyone doe sn’t have to come at the exp ens start to think differently e of anyone. Once we all about energy, then we can truly make this promise a reality. $15 hips over ket. ners part r sting Inve gy to ma ough †¢ y thr ener s nerg llion able ing e f mi elop ntries. Dev cou ds o d renew †¢ ndre an in 26

A Positive Life Changing Experience Free Essays

A positive life changing Experience I had my life set. At the age of 15 1 had no fears, no fears about life. My day-to-day routine comprised of going to school, coming home, resting for d while, waking up, and going out with friends, coming back home, sleeping, and then repeating the same thing the next day. We will write a custom essay sample on A Positive Life Changing Experience or any similar topic only for you Order Now I didn’t care about my schoolwork or even glasswork for that matter. Why? My dad, he was the shelter to my ‘whatever-who-cares’ way to elite. He provided me testimonial clothing, wristwatches and accessories more luxurious than many of my peer’s whole attire. An extremely relaxed and stylish ride to go to school with- I had everything. To my 15 year old mind It was all that mattered, and my 15 year old brain knew that even if it never planned, the person whose it was, could enjoy a lavish fun life anyways. But then, life happened as I woke from the dream. My dad’s Industry suffered a loss to such a massive extent that I dropped dreadfully trot being a leader to well- being a regular person. At that time I was angry, furious. I had little understanding of what was really going on, all knew was that I wasn’t going to have the things that I was used to been able to live the life that once did. This whole condition took me for a major hit in my young adult fife, in my mind I was going to be Just like everybody else, which was not what I ‘ Off must say this could have been the best thing that happened to me, when I look back on my life, because I had become a materialistic Jerk. Now that I am much mature I grasped that, that’s not a good way to go through life because surprising events happen, without anyone’s control and I had been whipped into a habit of needing these things to make me feel whole as a person, which ways not needed ,but my day spoiled me to no extreme. I have learned to appreciate the things I have life and not over do it because a name doesn’t make you who you are. How to cite A Positive Life Changing Experience, Essays

Victor Hugo And Gueux Essays - Claude Gueux, Victor Hugo, Happiness

Victor Hugo And Gueux Victor Hugo's piece depicting the ill-fated criminal Claude Gueux is a portrayal of a common theme that happens in every day life. Gueux was an honest family man that turned bad due to the environmental factors of Paris, these factors made a rational man into an irrational man. This situation is something that makes and breaks thousands every year; they are forced by their surroundings and lack of opportunities to resort to crime. When confronted with famine and hostile conditions, Gueux was forced to make the decision of letting his family starve or stealing a few essential items in order for the welfare of his family. He choose the latter and was eventually caught and punished for his actions; while his sentence of five years was rather severe. While in prison, a man who was kind and a good companion befriended him; the warden eventually separated these two. Once again he faced with the choice of letting all that he knew and loved in prison or ratifying the situation. His final action was murdering the warden. This action leads him to his death. This brings the often-disputed psychology question; does the environment we embrace affect our actions? Many will say yes and many will say that every action is done out of choice of the person and cant be blamed on any other factor. My personal view straddles the fence; I believe that we are affected severely by our environment, yet it does not make decisions for us but merely affects them. Gueux was an example of how mankind will do anything to achieve happiness and sustain life. While he did have the option of getting a job and being an honest man, his family did not, they were cold and starving. He acted rationally according to the situation he was in. His actions in prison however were rash and irrational, in both situations it was the environment and society that made he act in such manner. When placed in certain situations, humans only have a few viable options. If you say that every American has the equal opportunity as the next, you are severely misinformed. From the schools to the legal system, everything is geared towards the satisfaction of the rich. The rich keep getting richer and the poor keep getting poorer, this is how it has been for thousands of years and will continue for thousands. This was the case of Gueux; he was poor and had very little options of keeping his family alive and his happiness in prison.

Free Essays on The Beatitudes

Description: The beatitudes are eight statements taught by Jesus. They are concerned with virtue and how a believer in Jesus Christ can achieve that virtue. The Beatitudes are a map of life, a series of directives helping us on our journey to be with God. They also designate the actual condition of people who follow God's guidelines. BeatitudesTheir Significance And Meaning They are simply stated, but are profound in meaning. They guide. They point. They teach. They show us the values that Christ cares about. These values if followed, can not only bring a believer into a state of peace and happiness, but also right into the Kingdom of God after our journey on this earth is over. The Latin word for blessed is beatus, from which we get the word beatitude. The beatitudes are found at Matthew 5: 3-12 Blessed are the poor in spirit, for theirs is the kingdom of heaven. Blessed are they who mourn, for they shall be comforted. Blessed are the meek, for they shall possess the earth. Blessed are they who hunger and thirst for justice, for they shall be satisfied. Blessed are the merciful, for they shall obtain mercy. Blessed are the pure of heart, for they shall see God. Blessed are the peacemakers, for they shall be called sons of God. Blessed are they who suffer persecution for justice sake, for theirs is the kingdom of heaven. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ As you read about each of the beatitudes you might look into your own heart and examine your feelings towards them. Are you trying to follow each one of them? I think you will find that you need a rather humble, almost a childlike attitude towards each one of them if you are to be successful in following them. In fact Our Lord mentioned many times about how we needed to become more like children in our attitude and in our thinking towards many of th... Free Essays on The Beatitudes Free Essays on The Beatitudes Description: The beatitudes are eight statements taught by Jesus. They are concerned with virtue and how a believer in Jesus Christ can achieve that virtue. The Beatitudes are a map of life, a series of directives helping us on our journey to be with God. They also designate the actual condition of people who follow God's guidelines. BeatitudesTheir Significance And Meaning They are simply stated, but are profound in meaning. They guide. They point. They teach. They show us the values that Christ cares about. These values if followed, can not only bring a believer into a state of peace and happiness, but also right into the Kingdom of God after our journey on this earth is over. The Latin word for blessed is beatus, from which we get the word beatitude. The beatitudes are found at Matthew 5: 3-12 Blessed are the poor in spirit, for theirs is the kingdom of heaven. Blessed are they who mourn, for they shall be comforted. Blessed are the meek, for they shall possess the earth. Blessed are they who hunger and thirst for justice, for they shall be satisfied. Blessed are the merciful, for they shall obtain mercy. Blessed are the pure of heart, for they shall see God. Blessed are the peacemakers, for they shall be called sons of God. Blessed are they who suffer persecution for justice sake, for theirs is the kingdom of heaven. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ As you read about each of the beatitudes you might look into your own heart and examine your feelings towards them. Are you trying to follow each one of them? I think you will find that you need a rather humble, almost a childlike attitude towards each one of them if you are to be successful in following them. In fact Our Lord mentioned many times about how we needed to become more like children in our attitude and in our thinking towards many of th...

How to Apply for Community College 9-Step Guide

How to Apply for Community College 9-Step Guide SAT / ACT Prep Online Guides and Tips Did you know that almost half of all undergrads in the U.S. go to community college? In fact, there are 1,100 community colleges nationwide, and they enroll 13 million students! If you’re looking to make that 13 million and one, read on to learn how to apply forcommunity college: from deciding where to apply to enrolling in classes.Before getting the ball rolling, let’s review what community colleges offer their students and some good reasons to apply. What Can Community Colleges Offer to Students? Most community colleges offer two-year Associate’s degree programs in a wide variety of academic and pre-professional fields. A growing number also offer Bachelor’s degrees, though most of these programs are relatively new and limited in options. People who run community colleges know that not every student wants to stop at their Associate’s degree; in fact, many students attend community college to earn credits and transfer to a four-year college. To ease this transition, lots ofcommunity colleges have â€Å"articulation agreements† with their local state school system. These agreements allow a student to transfer credits smoothly from community college and enter as a junior in a 4-year program. Students can also apply to schools outside of this agreement, but they may need to put a bit more individual effort into making sure their credits will transfer. This plan, often referred to as a â€Å"2 + 2† plan, can have serious financial benefits. Community colleges tend to be more affordable than 4-year institutions, and their flexible class times make it easier for students to work part-time or even full-time jobs. Most community colleges are open access, meaning that all students can enroll(with the exception of a few programs, like nursing and engineering).Many students appreciate the typically small class sizes and attentive professors, who tend to spend most of their time teaching rather than doing research, as with many of their counterparts at research universities. While most community colleges are commuter schools without residential facilities, they oftenoffer clubs, sports teams, and support services that allow students to connect with one another and school staff. These benefits form the basis of the main reasons that students apply to community college. Let’s break down these reasons in a little more detail. It's always good to clarify your reasons before taking a bigleap. Why Do Students Choose Community College? Students apply to community college for a number of reasons. Some high school studentschoose a dual enrollment track, in which they take community college classes to fulfill high school graduation requirements. Some adult students return to school after working for several years to further their education or pursue a new degree or career change. While students at 4-year colleges tend to be around 18 to 22, the average age of students at community college is a little older at 28. For the purposes of this guide, let’s go over the common reasons that students who are about to or who have recently graduated high school choose community college, starting with those looking for professional training. To Get an Associate’s Degree or Professional License Community colleges are an ideal option for students who know they want to go into certain professional fields and are seeking the training or credentials to do so. Some of these occupationsinclude nursing, medical assistants, police officers, engineering technicians, and dental hygienists, among many others. As mentioned above, a fewprograms, like nursing and electrical engineering, may ask forcertain prerequisites from applicants. Usually, these are specific math and science classes in high school and a minimum GPA. Otherwise, the programs are open enrollment. While some students apply with the goal of an Associate’s degree or other certification, others enter community college intending to transfer after a year or more commonly, two years. These next three reasons apply to students looking to transfer and ultimately earn their Bachelor’s degree. Maybe your GPA needs a workout before applying to 4-year colleges. To Strengthen Their GPA For students planning to transfer to a 4-year college, attending community college can be a smart and strategic way to strengthen their GPA. Most 4-year colleges require a GPA of at least 2.0 or 2.5 to apply. For students who had lower grades in high school, taking community college classes can be an opportunity to bring up their grades. They can raise their GPA, earn credits, and transfer to a college to which they may not have been accepted immediately after high school. For students looking to develop their writing and math skills, they can take the time to do so in remedial classes. Any ESL students, furthermore, can hone their language skills in English language classes. Once students have completed a minimum number of credits (usually two years worth), they typically don’t have to send SAT or ACT scores to transfer. This can also help students get into colleges they might not have been able to right after high school. A couple of years in community college can help students strengthen their academic skills and renew their commitment to further education before transferring to a Bachelor’s program. To Figure Out What They Want to Study On a similar note, a year or two in community college can be a good way to figure out what exactly you want to study. Rather than jumping into college feeling unsure about their direction, some students take community classes to explore their options. Since community colleges tend to be a lot less financially burdensome, they make this kind of exploration more feasible. While most community colleges want students to apply to a specific track of study, they do allow you to switch if you want to pursue a different field of study. If you’re planning to transfer, you’d just want to work closely with your advisor to ensure that you’re earning the right credits for a future Bachelor's degree major. Community colleges tend to be a lot less expensive than 4-year schools, as any financialadvisor/ceramic pig worth his weight in pennies will tell you. To Minimize the Financial Burden I’ve mentioned a few times that community colleges tend to be less expensive than 4-year colleges. Exactly how much less expensive are they? According to the National Center for Education, the average community college cost for a year (tuition, materials, other fees) was $9,574 in 2013. While this is a significant sum, it’s less than half of the average for 4-year schoolsof $23,872. In addition to saving money on tuition, community college students are eligible for financial aid, including federal grants, federal loans, state aid, and institutional aid. Plus they may be able to choose evening, weekend, or online classes that allow for a part-time or full-time job. Students considered â€Å"in-state residents† get in-state tuition, which is why most community college students choose schools close to home (along with the convenience of the location). If they transfer to a state school through an articulation agreement, then they further save money with in-state tuition. Ultimately, their diploma comes from the institution from which they graduated, same as any student who attended for four straight years. Now that we’ve gone over the main reasons that students attend community college, let’s go over how you can apply! Do as theAtlantic puffins do. Take things one step at a time. How toApply ForCommunity College, Step by Step As discussed above, most community colleges are open enrollment, so they don’t require as much documentation as do applications to 4-year schools. Every school I know of lets you apply online. Your first step, though, is deciding where to go. Step 1: Decide Where to Apply Since community colleges are open access, you don’t have to send applications to a few different safety,target, and reach schools as you would for other colleges. Instead, unless you're applying to an especially selective track, you canfigure out where you want to go and just apply there. If your main concern is staying close to home, as it is for many students whowill be commuting, then you may simply choose the school in the most convenient location. Most states have several community colleges; Massachusetts has 15 in 24 locations, New York and Texas have over 30, and California has 3! Chances are, you shouldn’t have too much trouble finding local community colleges. Of course, you also want to make sure that the school has the program(s) you want.Researchits website, email theadmissions office, go on a tour, and attend information sessions. These should be available throughout the year, and usually, you can sign up through the school’s website. Simply go to the website and find the â€Å"Visit Us† or â€Å"Information Session† page. That way you can make sure you find the best community colleges withthe programs and resources you need. Once you’ve figured out where to enroll, you can find its online application. Step 2: Fill Out and Submit Your Online Community College Application While many 4-year schools use the Common Application or Universal Application, most community colleges have their own online application portals. A few states offer one system for all of their community colleges, such as California with its â€Å"CCCApply† site. Every college designs its own website, but most will have a tab where you can click â€Å"Apply.† You can see a few examples of the application pages of this northeast community college,Bunker Hill Community College, along with theCommunity College of Philadelphiaand City Colleges of Chicago (note that the Chicago schools have you fill out an initial form and then send you a student ID number to fill out the rest). While they have some differences in design, most community collegeapplications ask for the same details: your name, address, citizenship, residency, high school, and intended major. Most ask for your overall goal, whether you want to earn an Associate’s degree or certificate, acquire personal or professional skills, transfer to a 4-year institution, or enter the workforce. If you’ve already taken some college courses, then you may be able to transfer credits. Additionally, these applications ask if you’re applying for financial aid. Your last step will be providing your electronic signature and hitting submit. As for when to apply for community college, most applicationsare processed within 24 to 48 hours, allowing you to enroll as late as two weeks before the start of classes! I wouldn’t recommend leaving your application this last minute, especially if you're applying for financial aid, but it’s a nice back up in case some other plans fall through. As you can see, you typically don't need to write essays, gather recommendations, or send SAT / ACT scores to community colleges. Generally speaking, the only document you need to provide from your high school is your diploma, GED, or transcript. Step 3: Provide Your High School Diploma, GED, or Transcript Community colleges want to see proof of past or upcoming high school graduation. If you don’t have your diploma from graduation yet or a GED, you should send a copy of your transcript. This will show your expected date of graduation and provide evidence that you’re working toward fulfilling your high school requirements. You can get your transcript from your guidance counseling department. Then you can upload it to your online application, mail, or deliver it to the college in person. If you do have your diploma or GED, you usually don’t need to send your transcript, except for the select programs with their own requirements. You can just send one of those documents. If your school needs your ID, make sureyours has a first name. Step 4: Provide Proof of State Residency, If Applicable If you’re applying for in-state tuition, then you may need to provide proof of in-state residency. Students who have attended high schools in the same state as the community college for more than a year usuallydon’t need to send any further evidence. Your transcript will show that you lived and attended school in-state. If you didn’t attend high school in the state or the college asks for further documentation, you could send a state driver’s license, local bank account, vehicle registration, voter registration, or state or federal income taxes with in-state residential addresses. All of these should be dated at least a year previous. If you’re a dependent, then the document you send should belong to a parent. If you’re an independent, then it should belong to you. If you’re not sure what steps you need to take here, you should contact the community college to get their advice. You wouldn’t want to miss out on financial aid due to confusion with the application. The community college should contact you if there are any issues, but it’s still worthwhile to be proactive and ask them for guidance. Step 5: Submit Your FAFSA Another important financial consideration is applying for federal financial aid with the FAFSA. Your timeline for this may actually fall earlier than your application to community college. The FAFSA application opens up on January 1. As the U.S. Department of Education itself suggests, you should submit your FAFSA as early as possible â€Å"to ensure that you do not miss out on available aid.† Financial aid is another good reason to plan early for college. The FAFSA will ask you to list the colleges to which you’re applying so it can send them your calculated financial need and estimated contribution. If you change your plans, you can sign back in and add a recipient. However, the smoothest plan is to list your community college at the time you apply to FAFSA. In addition to applying for federal financial aid, you might search for and apply to other external scholarships. There are all sorts of scholarships out there with different requirements, so you might find one that seems made just for you! The new student orientation will give you a chance to learn about the school, meet new people, and not have to worry about forgetting anybody's name. Step 6: Attend a New Student Orientation As mentioned above, it’s a good idea to attend a campus tour and an information session before you apply to learn more about your prospective school. Many community colleges also hold orientations for new students. These usually span a day or two and give you information about financial aid, placement testing, student and campus resources and policies, and academic guidance. They may also have you set up a school account and email address. If your school offers its own online portal, then you’ll probably do your class registration and other communication through that. Step 7: Take Placement Tests in Math and English One unique requirement of community colleges is their placement tests. After the college processes your application, you’ll be invited to take placement tests to determine your level for math and English classes. While you don’t have to take the SAT or ACT to enroll, you may find yourself exempt from these placement tests if you havea minimum SAT or ACT score. These vary from school to school, but tend to be around a 450 on SAT Reading or a 47 on ACT English and Readingcombined. For math, schools usually want to see around a 450 on SAT math or a 22 on ACT math. Placement tests don’t affect whether or not you get into community college. Instead, they help to determine what courses you should take in your first semester. It still may be useful to review math and English material before taking them to make sure you don’t end up in a class repeating much of what you already learned in high school. Your advisor's there to help! Step 8: Meet With YourAdvisor By the time you meet with an advisor, you should be all set with enrollment and placement testing. Your advisor can talk to you about the classes you want to take, as well as give you guidance about requirements and classes that could transfer credits to a 4-year school, if that’s in your plans. You can also ask her about opportunities outside of class, like cultural clubs, sports, language groups, and support services. To make the most of this meeting, make sure to research classes and prepare questions. Step 9: Register for Classes Finally, you’ll register for your classes! Full-time students usually take about 4 to 5 classes per semester. The first semester for first yearstends to be highly structured, so you may not have a lot of choice with these first few classes. If your registration is delayed, double check that you’ve paid all your fees and provided all required documentation, like proof of immunization (required for all college students when they start as freshmen - and grad students too, for that matter). Once you’ve registered for classes, you’re all done with the application process! It’s time to settle in and get studying! Now that we’ve gone over the steps for how to apply for community college, is there anything else you can do to get ready? To fully prepare, you must cross a mountain range with nothing but a walking stick and a backpack full of books. How Else Can You Prepare for Community College? While you can technically apply to community college at the last minute, you’d be much better off planning early, like in the winter or spring of senior year. Spend some time researching local community colleges or out of state schoolsand their programs. Attend information sessions, go on a tour, and try to speak to current and former students about their experiences. You should clarify your reasons for attending and overall goals to make sure you’re choosing the best classes and earning the credits you need. Part of this research may also involve learning about the community college’s articulation agreements with state schools and other 4-year schools to which you might ultimately apply. While you may not be sure exactly what 4-year college you’ll eventually transfer to, you can still work closely with your advisor to learn about credit requirements and how and when to apply to Bachelor's programs as a transfer student. As you attend info sessions and meet with your advisor, make sure to prepare some questions about application requirements, class registration, and/or transfer agreements. By gathering all the information you need, you can make the most of your time at community college to learn, earn credits, and work towardyour long-term academic and professional goals. What's Next? Are you also considering 4-year colleges in addition to community colleges or just wondering what the application process is like? To learn more about the process, check out this complete guide to applying to a 4-year college. Are you applying to college, but your GPA is lower than you'd like? Don't be discouraged! Read this guide to learn how to put together a strong college application despite lower than average grades. Colleges can get expensive, so you want to be on the ball about financial aid. This comprehensive guide goes over everything you need to know about applying for financial aid, step by step. Want to improve your SAT score by 160points or your ACT score by 4 points?We've written a guide for each test about the top 5 strategies you must be using to have a shot at improving your score. Download it for free now:

Discussion Board 3 Essay Example | Topics and Well Written Essays - 1000 words

Discussion Board 3 - Essay Example st come to its senses (pun intended) and realize that a significant section of the population has either been involved with the prison/parole system†¦ or will be. Because of this, the stigma attached to incarceration does not carry the same irrational prejudice it once had. Indeed, not only does the prison population have a large enough community to qualify for it’s own statehood - they make up a significant of the â€Å"general stir† (i.e., outside society). In all to many cases, there is little difference between the population inside the prison and the one found outside the walls. Now this is not to say there are not individuals requiring lifetime incarceration. However, with the increase of mandatory sentencing as a deterrent for many crimes, the prison population has received an influx of inmates classified as low-risk or non-violent. Craig Haney, Ph.D., and Philip Zimbardo, Ph.D. (1998) note that a fourth of these nonviolent offenders return to jail fro a second offense - indicating that prison serves as a school for violent and criminal behavior rather than a deterrent. The 1994 analysis of the Department of Justice came to similar conclusions: â€Å"the amount of time inmates serve in prison does not increase or decrease the likelihood of recidivism, whether recidivism is measured as parole revocation, re-arrest, reconviction, or return to prison." Thus, it takes a short leap of logic to realize that fro many of these offenders, prison sentences are only perpetuating the problem. The only thing accomplished by detaining a minor offender is training them to be a more calloused criminal. These lessons are being provided free of charge and are coming from the same pockets that provide public school - the public itself. In many cases, the prisoners earn money as well via some work program, all while living on free room and board. The solution seems obvious: a sensible purging of the prison system on a case be case basis. Although though must e used

Slave Life in the Americas Research Proposal Example | Topics and Well Written Essays - 1000 words

Slave Life in the Americas - Research Proposal Example Slavery in America was a legal practice in North America before formation of the United States in 1776. The practice existed more than a century. The prosperity achieved by the United States through the help of the unpaid labor of African Americans indirectly fueled in the industrial revolution and subsequent economic strength of the country.  Ã¢â‚¬Å"That wealth created tremendous political power for slave holders and their representatives. African slaves brought with them their many cultures, languages, and values, which helped to shape America and its unique culture. Enduring a brutally oppressive system, African slaves developed a deep commitment to liberty and became a living testament to the powerful ideal of freedom† (The Study of Slavery and Freedom in American History n.d.). Research Statement: Until a few years ago, end of slavery in United States was thought to be an initiative from the US part without any fight on the part of the African slaves. According to a hist orian, â€Å"African Americans were the only people in the history of the world...that ever became free without any effort of their own." But, reality was something else. The African slaves had to fight hard to set them free from forced acquisition as well as to resist enslavement. They opted for various strategies to achieve their goal: freedom and equality. Purpose of the Study: The purpose of this study is to find out how the African American slaves had struggled for their quest of equality. The enslaved Africans had faced many adverse circumstances, but yet stranded firm portraying deep courage to finally participate fully in all aspects of American life. The study will investigate how the enslaved African’s struggled to overcome the immense odds. Research Questions: How slavery did it get so deeply rooted in America? How the African American slaves had struggled for their quest of equality and freedom? How slavery in America ended? Literature Review: Describing about sl avery trade, the African American Odyssey: A Quest for Full Citizenship says, â€Å"During the course of the slave trade, millions of Africans became involuntary immigrants to the New World. Some African captives resisted enslavement by fleeing from slave forts on the West African coast. Others mutinied on board slave trading vessels, or cast themselves into the ocean. In the New World there were those who ran away from their owners, ran away among the Indians, formed maroon societies, revolted, feigned sickness, or participated in work slowdowns. Some sought and succeeded in gaining liberty through various legal means such as "good service" to their masters, self-purchase, or military service. Still others seemingly acquiesced and learned to survive in servitude† (Slavery – The Peculiar Institution n.d.). Slave trading was granted to be a very lucrative business. But, European as well as American traders of human and their politician and businessman supporters did not anyway intend to â€Å"motivate the captives and their descendants to fight for full citizenship in the United States of America† (Slavery – The Peculiar Institution n.d.). But, as time passed, these slaves fought their fight for equal rights. â€Å"When Thomas Jefferson penned the words, ‘All men are created equal,’ he could not possibly have envisioned how literally his own slaves and others would take his words. African Americans repeatedly questioned how their owners could consider themselves noble in their own fight for independence from

An Analysis Of Sainsburys Supermarket

An Analysis Of Sainsburys Supermarket Founded in 1869 by John James Sainsbury along with his wife Mary Ann in London and then gradually grew to become the largest grocery retailer by 1922. Sainsburys is the UKs oldest major food retailer with their first store opened in 1869. It strives to keep up with its trusted heritage of quality with best services. Past: In the early 1990s Sainsburys, market leader so far, lost its position to Tesco and in 2004 it came down to no. three after Tesco and Asda. The downfall involved many reasons including changing managements, lack of innovative strategies, failing to assess the impact of loyalty cards scheme, unhealthy acquisition in Egypt and a misleading marketing strategy which failed to communicate the right message to the consumers. Present: Sainsburys started to fight back and be noticed after Justin King took over the management role in early 2004 and came up with a revival strategy under the name of Making Sainsburys Great Again. The process involved a no. of mergers and acquisitions of small chains in the south east England and the Midlands. The new message of Try Something New Today went really well with the media and the consumer led by the famous celebrity chef Jamie Oliver it encouraged buyers to innovate in their kitchens and make their food interesting. Future: The supermarket industry has reached a saturation point in the UK. How long can Sainsburys go on opening up new stores at locations such that its stores do not start to cannibalize each other? Using the Ansoff Growth Matrix two future strategies are suggested for Sainsburys: Opening up of Sainsburys Travels and Tours Product Development On the basis of the success potential in the travel business, Sainsburys might venture into the Travel and Tours business by way of Product Development as per Ansoff Growth Matrix tool for future strategy selection. Sainsburys has a very high probability of success as measured with the help of SWOT analysis and assessing the keys to success and the critical factors. Sainsburys China Market Development Sainsburys might opt for the Market development strategy by offering the supermarket business to the land of opportunities China. The move will be mad after the necessary PEST analysis has been done and companys SWT has been assessed with Chinese perspective. Sainsburys Strategic Corporate Development History: 1990 to 2004 Corporations are required to add value by mans of their business. The goal is to manage and control the businesses for a long term and sustainable success. The corporate level strategy deals with the choice of the business and the growth and development related to it. Sainsburys enjoyed the position of the leader in the UK supermarket industry up to the early 1990s. It had sustained its image of a name trusted with quality and service. British like old names with some history behind them. The company started to lose its grip in the early nineties due to a number of reasons. There was a change in management after the longtime CEO John David Sainsbury retired. He was replaced by David Sainsbury who bought about a change in the management style. Although the times were changing and some of the people in the management thought strongly about launching loyalty card schemes and also favored introduction of non-food items in the stores, both the options were rejected by the fresh management. The biggest rival Tesco had gradually moved up on the market scales and the internal indecisions help it get hold of better deals from suppliers. We will analyze Sainsburys approach in view of Ansoff Growth Matrix perspective. Ansoffs matrix is a tool that helps businesses decide their product and market growth strategy. Market Penetration: The strategy had been the simple approach of Market Penetration Strategy. As per Ansoff Matrix, this can be easily explained as the company keeps on offering the same product into the existing market. From 1993 onwards Sainsburys was unconsciously moving forward on the basis of wait and see policy. Up till now Sainsburys had enjoyed the position with no real threat. It started with price cuts on almost 30 of its labels, three months after came up with Tesco Value Lime. The move affected Sainsburys profit margins. Product Development: This made the management realize to offer something new to the customers and after Tesco came up with new format stores named Tesco Metro serving the town centers in 1994, Sainsburys responded with announcement of Sainsburys Central format. This approach is interpreted as Product Development strategy where a new product is introduced into existing market. The new project offered shopping facilities to the small towns was initiated leading to Country Town stores. The stores were formatted keeping in mind the distance the buyers have to travel for their weekly grocery shoppings. The new service enabled the customers to do so without going to large, out of town stores. They were mainly planned to be opened I the south east, which has always been Sainsburys strong hold. The 1st store was opened by the end of 1998 in Ongar (Essex). These stores have now been standardized as per the regular stores and they maintain even trading terms Setbacks: The company fell behind yet again in 1995 when the management failed to realize the importance of loyalty cards schemes and refused to go ahead with launch of any such offer. They had to reconsider their decision 18 months later after Tescos club card was introduced. In 1996 the company ventured into opening up of Sainsburys Bank. In addition it acquired Texas Homecare for 290M (GBP) in 1996. These expansions had a major effect on the financials and Sainsburys announced first fall in profits in 22 years. Another reason which affected Sainsburys sales was the perception among the customers that it is more expensive than its rivals. The marketing campaigns failed to convey the message that Sainsburys offers as good quality and value for money as its rivals. The marketing failed to communicate the required message of low cost and high vale and the company endured the consequences. The year 1996 saw Sainsburys losing its position of market leader to Tesco. Acquisition and Divestment: Sainsbury attained 80.1% of share in an Egyptian distribution group SAE. The group provided retailing services in Egypt with 100 stores and almost 2000 employees at the time or acquisition. The decision was criticized by the analyst as it was made during the most testing times of Sainsburys history. The reason behind the decision might have been the success Tesco outside UK. However the meager results shown by the Egyptian business led to the divestment of the share and sale of shares in 2001. The brand re-launch In 1998 the company again went under a management change and George Bull, the new Chairman took over and decided to re-launch the Sainsburys Brand. The new management targeted to revive Sainsburys corporate identity and started with the launch of a new logo, going for a slightly informal font and new slogan of making life taste better. Staff uniforms were redesigned The company underwent a Business Transformation Program (BTP) after the appointment of Peter Davis who showed significant improvement in the companys turnover and exceeded the targets. The BTP involved a 3.00bn (GBP) upgrade of the stores, distribution and IT equipment. The distribution setup included construction of fully automated depots which cost 100m (GBP) each and was later criticized by the new management. Sainsburys moved into the current headquarters at Holborn in 2001. The Nectar loyalty card scheme was launched in 2002 which replaced the Sainsburys Reward Card. Current Strategic Situation: 2004 to date: At the end of March 2004, new CEO Justin King joined the company who came up with a recovery plan for Sainsbury under the banner of Making Sainsburys Great Again. It was a three year recovery plan which was very positively received by the media and the stock market. The strategy involved laying off redundant staff from the head offices and recruiting additional staff for shop floors to increased and improved customer service quality. Sainsburys was having major issues with its stock availability, inventory and supply chain management. The new depot monitoring systems were to be implemented and IBM was given the deal to upgrade the system. Mergers, Acquisitions and Divestments: In 2004 Sainsburys new management under the Making Sainsburys Great Again plan to concentrate on its strong UK customer base, divested the American subsidiary Shaws. It was sold to Albertsons. The no. of convenient stores was increased through an acquisition of 54 Bells Stores chain which was based in the north-east of England. Another Acquisition took place with purchasing o 114 stores of Jackson Stores based in Yorkshire and the North Midlands. The acquisition took place in November 2004. Another small chain of 6 stores was acquired from SL Shaw lt. in April 2005. New Marketing Strategy Try something new today: Sainsburys is at a critical stage at the moment. Sainsburys Supermarkets have gone through a period of dramatic regression, in which they have been surpassed by rivals Tesco and, more recently, in 2004, Wal-Mart-owned Asda. (Global Market Information Database, 2004). It is not easy for an established and old UK brand to vanish off from the market but the competitors have. While it is rare for major brands to disappear completely from the UK high street, these competitors have acquired share from Sainsburys by way of their commitment to low and attractive prices, whereas Sainsburys has been focusing on its Business Transformation Program and has indulged itself in promoting an image of quality, and value rather than being affordable The present day UK customers which have a huge percentage of non British are heavily influenced by the economical changes and are passing through tough times. The message which has been conveyed by the Tesco and Asda was received warmly as it assured them of a combination of quality and assurance along with low price. As a result, Sainsbury is still considered comparatively expensive just because it failed to convey the message through proper marketing. A massive marketing campaign of Try Something New Today was launched in September 2005, which was designed to make people go off the shopping routine encourage them to be more adventurous in food eating. Under the campaign umbrellas, the spokesperson for the campaign Jamie Oliver encouraged the customers to be. The message conveyed was it supplies quality food as well as the only one offering useful ideas to make your food interesting. The aim was to reach and convince all the customers and not only the well off. Sainsburys is attempting to respond forcefully to the challenges it faces, however competition in the UK market is becoming increasingly intense, and Sainsburys faces a difficult struggle to regain the ground it has lost to rivals that continue to expand aggressively The management has a continuous approach towards work with responsibility. They attempt to provide fresh food and innovate with respect to customers needs. It serves over 18.5 million customers every week. The large stores offer over 30000 products along with complementary Non-Food products e.g. the TU clothing range which has over 1 million transactions every week. Along with other services, an Internet based shopping service has also been made available, keeping in trend with the changing requirements o the customers, to almost 90% of UK households. The company has a chain of stores with 537 supermarkets and 335 convenience stores, hence a total of 872 stores in England, Scotland, Wales and Ireland, including Hypermarkets (super large stores- Sainsburys stores- main plus), Sainsburys Central and Sainsburys local (supermarket and local convenient stores format main mission). The company has been eyeing the opportunity of expanding its business outside the UK. Especially the hyper potential in Asia (especially South East Asia and China). By analyzing Tescos huge success in the market outside UK, Sainsburys venture might not be far away. It is listed on the London Stock Exchange and is a constituent of the FTSE 100 Index http://www.j-sainsbury.co.uk/index.asp?pageid=12 http://en.wikipedia.org/wiki/Sainsburys Strategic Direction for the Future: Sainsburys has a history of innovation and it continues to strengthen its relationship with its customers and has gone ahead with the growth of their convenient store operations, the online offers and the Sainsburys Bank. They have a constant approach towards developing new offers in line with the evolving customers demands resulting in operational growth and profitability. http://www.j-sainsbury.co.uk/ar08/businessreview/corporateobjectives.shtml Choosing a Strategy: A marketing tool for making the market strategy is the Ansoff Matrix, which gives us strategic choices for obtaining our business and market objectives. It offers four choices which deal with marketing and growth of existing or new products in existing or new markets. Ansoff On the basis of current scenarios there are two pathways for Sainsburys to opt from, for a sustainable growth and presence for a long time to come. Product Development Strategy: Sainsburys has a huge loyal customer base. The suggested new service product through Sainsburys Travel and Tours will provide these customers to utilize yet another trustworthy service by their trusted name. Market Development Strategy: Although Sainsburys has not yet ventured into the International market but the step might not be that far away keeping in mind the huge success TESCO has had in the international market. Sainsburys could venture into international expansion keeping in mind the growing and still unsaturated markets of China and Southeast Asia. Product Development Sainsburys Travels and Tours: Sainsburys can opt for launching Sainsburys Travels and Tours is by choosing the Product Development Strategy and is introducing a new product into existing market. The growing Travel and Tours market will definitely have a positive effect on the Sainsburys portfolio by increasing its profits and hence strengthening its business. Why Product Development? The Sainsburys Travels and Tours will provide the company to excel and achieve its strategic goals on the basis The supermarket industry has become fairly saturated in the UK and at present Sainsburys is eyeing to expand itself in the International market but it will be a while before it actually does. The Travel industry is a growing market and has a huge potential of growth. The new product will benefit the company earn huge profitability margins which are becoming hard to achieve I the supermarket industry. The Sainsburys has a huge loyal customer base which will be utilized for promotions and marketing purpose. The project has a high probability of success given a chance of a fresh new product offered by a supermarket chain. Market Demographics: Although year 2009 has seen the worst recession since 1930, there are definite signs that the cycle is now turning. Travel industry has suffered consequences of economic crush but the consumer confidence is indicating escalating progress. UNWTO is expecting a reasonable growth of 5% in 2010. There was an upward trend during the last quarter of 2009 which showed 2% upswing. The development is further strengthen by the Air Transport Data from IATA, which shows passenger traffic strength since September 2009 Asia is expected to show the greatest recovery being less effected by the economic crush (comparatively). Growth is also expected to resume in America and Europe. A large number of countries around the world have shown positive growth in the first two months of 2010. Overall the total of tourists arrivals during the first two months of 2010 was 119 million showing 7% improvement as compared to 2009 SWOT The SWOT analysis summarizes the vital strengths and weaknesses of the company. This SWOT analyses the new product line and reviews the opportunities and threats which Sainsburys may face Strengths Image differentiation with respect to Brand name The customer to employee ratio is low Staff is highly trained and customer focused Loyal customer base An interesting, diverse and new product offered by a trusted service provider Established network of outlets Weaknesses Difficulties related to finding employees with required skills and attitude Presenting the customers with interesting offers on continuous basis Lack of experience in the new industry Business limited to UK only Opportunities rapidly growing market all over the world Growing number of people with increasing need and desire for holidays The existing Utilizing the existing Nectar database for identifying potential customers Threats Lingering effects of the slump in economy Natural disaster such as he recent Icelandic volcanoes eruption Highly competitive industry Key to success Sainsbury has always aimed to be the consumers first choice for food, delivering quality products with great service at a competitive cost. The company is striving to achieve the objective of leading margins with diverse market and delivering strong profits every year. The new product will benefit the company earn huge profitability margins which are becoming hard to achieve in the supermarket industry. Critical Issues: What can go wrong? The Sainsburys already has an established huge no. of loyal customers who would be happy to have an option o a different kind of service offered from their trust worthy service provider. The expectation for a stable turnover is based on the fact that it is an established name offering a new product on the basis of its goodwill. How likely it is to happen? The expected growth can be effected by increasing inflation rates. The Travel Industry faced a huge blow after 9-11 incident. What are the consequences? Any unforeseen incident like this (God forbid) will have long lasting effects on the companys growth, profitability and future expansions and plans. Competitive Advantage Nectar Loyalty Card Database The database can provide an excellent competitive advantage because It will help the management to design the product, offerings, and travel and tour packages as per the preferences. The database can also be utilized to acquire knowledge about customers such as No. of family members Spending habits Income estimates Preferences with respect to food etc. Holiday routines Market Development Strategy: Sainsburys could also opt for the Market Development strategy with offering its existing product of Supermarket and offering it to a new market by venturing into a growing international market such as China. China is the promising power in todays business world and its domestic market allows huge potential for international companies with promising growth. Sainsburys is the third largest supermarket name in UK after Tesco, which already has a huge presence outside the UK and Asda which is owned by the industry giant Wal-Mart. The immediate rivals have other sources /markets to benefit from other then UK. But Sainsburys has so far only focused on the UK market and from last two decades its concentration has almost completely been occupied by gaining back the lost market shares from its competitors. For Sainsburys to venture into a new market, a PEST has to be made to know the market better and plan the strategy accordingly. PEST Analysis China: Political and Legal: Since 2001, china has entered into WTO and its market is open or multinationals to trade in. In china, supermarket industry is not considered as a prestigious as some other industries so the government rules and regularities are not so tough. The government is favoring development in the supermarket industry. Social: The demographics of china show that population growth rate 0.629% (2008) in which the youth from 0-14 years comprises of 20.1%. The Chinese customers have become more concerned about issues related to health and safety after the 2008 melamine contaminated milk issue. As per the current shopping trends in China, people prefer to buy in person (online buying is almost non-existent especially daily grocery). The families are very small units on average maximum of 4-5 per unit in sub urban areas where as mostly population in the larger cities is singly. Chinese prefer to buy on daily basis, fresh produce as per days requirement. Technology and development: China is a vast country with underdeveloped infrastructure so there will be immediate warehouse setup requirements. Chinese households have a very low trend of keeping refrigerators at home so big weekly supplies trips will take time to adjust in the culture. Environmental Factors: The plastic bags have been recently stopped in china. The govt. is still trying to establish regular and long term procedures for recycling. All these factors will be required to be kept during the planning and project development phase for Sainsburys China. Furthermore we will perform a SWOT analysis for Sainsburys with respect to its entry in the Chinese market. Strengths: Over a century of supermarket and retail experience Ambition for growth Experience from failed International acquisitions as Egypt. Weaknesses: Cultural difference Expansion will be slow initially Opportunities: A very large market size Huge potential of industry growth Govt. policies favor the Industry Expansion opportunities in the rural/western parts of China Changing consumer awareness with respect to shopping habits Threats: Immature market Rivalry to increase immensely Weak infrastructure Untrained local staff Increasing prices of raw materials Strategic Recommendations: Based on the above analysis Sainsburys should consider a slow and steady expansion strategy in China for long term results and sustained presence. Initially the stores should be opened in the urban and economically grown regions where customers will more readily adapt to change and new trend. Gradually then, on the basis of acquired knowledge, preferences, culture etc Sainsburys should venture into the suburban and rural areas. Sainsburys should use the critical factors involved in the success of the strategy such as It should strive to obtain consumers trust by offering good quality products at affordable prices. Health and safety measures should be the first priority so that no incident like the contaminated milk will occur. China is a big country and the company should fully utilize this factor for the locations o the stores. The locality factor should be given priority wile employing the Chinese as trust and ownership has a great value in Chinese culture. China is a growing country and its economic conditions will affect the pricing of the products Sainsburys should work on differentiating itself from the rivals from day one for developing long tem and healthy relationship with the consumers. Once Sainsburys makes its entry into China market, there is no looking back from the kind of growth and expansion opportunities it may provide. (http://en.wikipedia.org/wiki/Sainsburys ) Conclusion: During the last decade of 1990s and early 2000s saw Sainsburys going through a very testing time in its history. It lost its no. 1 position to Tesco and then no. 2 to Asda. Time saw Sainsburys make some serious lack of judgments on behalf of management decisions related to adapting to the changing times, acquisitions and divestments. The management made a serious lack of assessment while deciding for bringing out the loyalty card scheme. The profit margins were affected as the companys marketing campaign failed to register with the consumers. The mid 2000 saw Sainsburys coming out again to be a Supermarket force lead by Justin King. The new campaigns Making Sainsburys Great Again and the companys new slogan of Try Something New Today succeeded in reach the customers positively. Given the market saturation of the industry Sainsburys has been suggested two options for business expansion using Ansoff Growth Matrix tool. Product Development Sainsburys Travels and Tours Market Development Sainsburys China The necessary SWOT and PEST analysis tools have been used to assess and measure the factor involved and could affect the growth suggested. The Travels and Tours Industry promises growth based on demographics provided by the WTO and the UK travel forecasts. The loyal customers of Sainsburys would be more the happy to have another product offered by their trustworthy service provider. Sainsburys China will provide an opportunity for immense growth of supermarket industry in a vast and massive population of China. Sainsburys should take a steady approach by starting from the urban areas and slowly expanding in the remaining country while studying and adapting to the new culture and country.

Managerial Competencies Essay

Question 1. List the three managerial competencies that have led to your success so far in your job. List your strength and, for each strength listed, determine how that strength might get you into trouble and why is it so difficult to become and effective middle manager? Answer Managerial competencies is defined as sets of knowledge, skills, behaviours, and attitudes that a manager needs in order to be effective in a wide range of managerial jobs and various organizational setting. There were six core important specific competencies: the communication, planning and administration, teamwork, strategic action, multicultural, and self competencies. Managerial competencies is useful to me, a current manager of business plan and reporting for Retail Product division in Telekom Malaysia Bhd, also would be useful after my promotion to Assistant General Manager of Business Finance for Technology and Innovation division of Telekom Malaysia Bhd. The competencies will help me to excel on designated job, improve self-management and communication within organisation unit, better planning and administration of teamwork and more sensitive about changing of subordinate behaviour and environment surround them. Three managerial competencies that have led to my success in a job are: a)Communication competencies, b)Planning and Administration competencies, and c)Teamwork competencies. 1.Communication Competencies A communication competency is your ability to effectively transfer and exchange information that leads to understanding between yourself and others. It includes: †¢Informal communication, †¢Formal communication, and †¢Negotiation In 2010, I was given responsibility to improvise Telekom Malaysia Group Segmental Reporting through high accuracy identification of cost drivers for Customer Subscriber’s Equipment (CPEs), Revenue Sharing Out payment, Leased Routers and Product Licensing. It requires a new cost transfer process  between Retail Product to respective Line of Business (LOBs) divisions where involves inter-department cooperation and collaboration to achieve this goals. Further, it requires me to build good working relationship with LOBs in order to be successful. I began by initiating informal communication with various divisions such as Information Technology and Network Infrastructure (ITNT), Service Management and Demand Forecast (SPDF), Group Costing, various LOBs and respective product owner within Retail Product to obtain their views and resources capabilities if the implementation takes place. I realized it is not a straightforward process because it requires a lot of effort to identify allocation drivers to each LOBs segments, limited access to the information and data available is not derived from one single place. In order to overcome these issues, together with my team, we have established strong collaboration between all divisions and communicate with them from time to time to understand problems, ways to minimize the difficulties and setting up moving forward plan and process flow. It takes a lot of negotiation with respective division especially in term of cut off time to provide the data and eligible of drivers that will be used for allocation purposes. Some negotiations with information providers do not take long but there few requires continuous negotiation until the processes are fully stable and ready for service. Once a process flow had been completely implemented and applied by all division, I then started to communicate formally with all TM Group and ready to start the process to improvise Group Segmental Reporting. Meantime, I have received a very positive feedback from Group and all divisions that this exercise really helps them to improvise better profitability as well. 2.Planning and Administration competencies Planning and administration competency involves deciding what tasks need to be done, determine how they can be done, allocating resources to enable them to be done, and then monitoring progress to ensure that they are done. This competency includes: †¢Information gathering, analysis and problem solving; †¢Planning and organising projects; †¢Time management; and †¢Budgeting and financial management We were once facing a challenge from top management to execute 100% 2011 Key Performance Indexes (KPI) for asset tagging achievement by taking consideration a full completion of tagging exercise for assets acquired prior 2006, 2007 – 2009 and 2010. The majority of assets were classified as routers which many of them already been deployed at customer’s premises, lost or not at working condition. This is one of the toughest job to be delivered in 2011 due to in complete information for old assets, problem to identify lost assets and require a high support from vendor whom previously perform installation at customers’ premises and from other division such as Customer Service Operation (CSOC) team. By October 2011, we are only managed to achieved 69% out of 1,821 assets that need to be tag and this situation really give us high pressure since we running out of time and got 3 more months only to complete the remaining of the assets. Further, it has potential Net Book Value (NBV) impact of RM4.5 Mil if the activities was not planned and administered properly. This situation also require Retail Product Finance team to gather all necessary information from various unit, analyzing a result, identify ways to solve a problems within a given timeframe. I took immediate action by putting strategic plan with respective assets owner and design the most achievable timeframe for everyone to follow. My team had table out the proposal to Vice President and Head of Department (HOD) during our weekly management meeting and action had been taken immediately soon as everyone agreed. I started to execute a plan together with my team and assets owner by classifying assets group with potentially not found, not working condition, can be found and available at customer’s premises. Each group of the assets was tackled by different kind of approach and we are monitoring a progress from time to time until end of the process. My team will update the status of assets on weekly basis and report was produced to respective HOD for their immediate attention and action. Any unresolved issues were brought up and thorough checking was performing for each of the issues. Meantime, we are also monitoring the financial impact and ensure asset retirement and depreciation was performed timely. Our hard work and tremendous effort was worthwhile for Retail Product where by December 2011 we managed to achieve 100% asset tagging KPI and manage to recognize RM4.5 Mil NBV in a book. 3.Teamwork competencies A teamwork competency is accomplishing tasks through small groups of people who are collectively responsible and whose job requires coordination. Teamwork competency can become more effective by: †¢Designing teams properly; †¢Creating a supportive team environment, and †¢Managing team dynamics appropriately I have realized that in the past 2 years both Retail Product and Global have been using unreliable forecast driver as a mechanism to allocate International Bandwidth cost among each other. By using forecast drivers, I have difficulties to convince LOBs about cost that should be taken up by Retail business and to ascertain the drivers that being used as allocation basis to them are proper or not. I have approached Bandwidth management team and Global Data Management (GDM) team to relook this matter again and find ways to allocate cost at high accuracy and efficiently rather than using forecast as a basis throughout a year. Realized that this implementation requires strong and high commitment team, I have approached my team member and we have started to initiate several discussions with Costing, GDM, and Bandwidth management team including product owners. We also communicated to LOBs and Group Finance to support us on our mission to change the driver process. Initially, we have difficulties to convince Global Finance about the important of using appropriate drivers and cost allocation since they have been performing the same method for several years already. They were afraid the changes may impact a lot in in their Financial book, require additional tasks and resources. In order to overcome this ambiguity, in the past few months, we have been brief about the existence of new system called ABOR resided at network which able to track bandwidth usage up to service offerings and thus, using this opportunity, we managed to convince Global Finance to start making changes. Further, our management have empowered us to take actions based on the best judgement without always seeking approval from them. We were also been promised by management that the successful of this project will add to our KPI. Finally, with a great support and commitment, both RP and Global have come to consensus about methodology and approach to deliver cost allocation with better cost drivers’ analysis and everyone seems able to accept the new way of doing things. Strengths and challenge to achieve affective middle manager Based on the above 3 competencies, I believe that I possess the following strengths that able to help on self development and assist a company towards achieving strategic goal and objectives. a)Relation-oriented and Change-oriented leadership behaviour; b)Value Innovation and Change; and c)Excellence Relationship. 1.Relation-oriented and Change-oriented leadership behaviour I believe that I possess a relation-oriented behaviour especially on providing a support and encourage my team member when perform difficult task, providing coaching and mentoring, finding time to listen to my subordinate and willing to accept suggestion from subordinates and peers. In change-oriented leadership, I have shown to management that I am able to understand the need to adapt the change of environment, implementing a major change in strategies and encourage and facilitate efforts to implement major change. A challenge to practice this strength in current middle manager position is that top managers such as Vice President and Executive Vice President might sometime have difficulties to accept the new strategies and ways of doing things because they are already complacent with current method and not willing to take a risk with the new approach. Thus, even though my subordinates have a very high motivation to perform the new methodologies but without a strong support and encouragement by top managers may sometime lead to frustration. 2.Value Innovation and Change I am always encourages my subordinates and peers to seek opportunities for different and innovative approaches to address problems and opportunities in Telekom Malaysia and facilitates the implementation and acceptance of change within the workplace. I am also able to identify and drives changes needed to adapt strategically to changing of management and internal initiatives, catalyzes new approaches to improve results by changing organizational culture, systems, or products/services. In other occasion, each year we encountered a problem to rationalize our Business Plan number with Information Technology and Network Technology (ITNT) unit because there was  no specific platform being given by TM management that we can discuss and agree among each other during Business Plan exercise period. The outcome is mush worsen when a project start to kick off because somehow part of a project cost neither budgeted at our unit nor ITNT. A lot of staff complaining about this situation and something need to be done to improve the situation. Upon realizing the important of this issues, together with my superior and peers, we started to put up proper plan and drive communication with ITNT during 2011 Business Plan exercise. I have initiated a first discussion with ITNT team where comprehensive rationalization exercises have been carried out several times after that. I have appointed one of my subordinate to compile and execute all information so that both our unit and ITNT can share each other, detail assurance where a cost should be resided was taken into high consideration and the demarcation of project owner was fully identified. No doubt, though we have some problems with a few product owners who resistance to accept this new way of exercise due to time consuming and a lot of pressure was putting back to them, we are constantly persuade them about the important and benefit of the outcome from this newly added exercise. Though Group Finance had provided the platform at a very last minute during BP exercise period, both our unit and ITNT have a very minimal issues and problem to bring up since we have rationalized our number prior to that. At the end of a period, objectives have been fully achieved and ultimately have mutual understanding and co-operate each other with minimum discrepancies. 3.Excellence Relationship I have a capability to initiates and maintains strategic and trusting relationships with stakeholders inside and outside the organization (e.g. TM colleagues, government bodies, regulators, industry players, technology partners, investors, media, customers and alliance partners) to advance business goals. My team members were given responsibility to improvise Group Segmental Reporting through identification of proper cost drivers for Subscriber’s Equipment (CPEs), Revenue Sharing Outpayment, Routers Leasing and Product Licensing. It requires a new cost transfer process and my team felt difficulties to implement due to complication on obtaining the drivers, too manual and limited resources. I have initiated the discussion with various parties like GEMS, IT – Data Warehouse, Service Planning and Demand  Forecast Unit (SPDF) and Retail Product division about possibility to obtain the drivers and identify a method to do it. In order to reduce the difficulties among my team member, I worked with them to identify a methodology to access the information, type of template to extract the data and setting up the deadline to accomplish a job on monthly basis. I always discussed with my team about problems to perform this job and how to overcome such incidents. I told my team members that their effort and contribution towards achieving this goal is very valuable and helps to improvise TM’s reporting. We are started to establish good relationship with data provider parties such as IT, SPDF and product owners so that the analysis can be carried out on monthly basis. My team members successfully implement the new tasks and help to improvise Group Segment Reporting. We have received a positive feedback from various parties in Group Finance and Line of Business (LOBs) since the cost transfer exercise really helps them to establish better profitability Unfortunately, a great challenge that I have to face when putting through this concept in work division is a reluctant from management to accept the changes as every division seems more comfortable to work within their own division rather than to accept changes from outsiders.

The Importance Of Having An Engaged Workforce Within A...

Introduction BridgeStreet has been in the corporate housing market for over 30 years. Originally formed in the United States of America this organisation came together as a result of a consolidation of 7 serviced apartment companies. The company acquired its UK operations in 1998 and has since expanded over to the rest of Europe and Asia pacific. One of the key issues that BridgeStreet has identified over the past few years is the low engagement from the staff which has resulted in high turnover especially within the Corporate Regional Office. The aim of this study is to identify and explore the importance of having an engaged workforce within BridgeStreet Corporate Regional Office, to identify, the barriers and enablers of engagement, to explore the current mechanisms and methods of employee engagement used within the corporate office and finally to come up with a plan in order to improve engagement within the workforce. 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